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Items offered for sale at store.tretorri.org are distributed by TT Budo International S.r.l., a company registered with the Macerata Chamber of Commerce, Industry, Craftsmanship and Agriculture, Italy, Business Registry (Registro delle Imprese) number 1676612. Italian fiscal code (codice fiscale) and Italian tax ID number (partita IVA) 01623300439.
Prices are expressed in euro (€) and are inclusive of applicable VAT. The total price shown at the end of the purchase includes shipping charges but not customs duties nor any applicable additional sales or import taxes. Should prices change for reasons beyond TT Budo’s control, the new price will be clearly shown on the website.
To make a purchase from store.tretorri.org, you must first register. Registration is free, quick and implies no obligation to purchase.
The first time you buy from store.tretorri.org, you will be asked to complete the registration form with your personal details and a password. The password you choose should be specific to tretorri.org and not the one you use to access the internet. Once registered, we will send you an email with a link to confirm the registration.
Registration gives us the delivery information we need and allows you to use our site more quickly and easily. For additional purchases, you'll just have to input your email address and password.
Data provided during registration are stored in our secure database. We only use your data to manage your purchases and to keep you updated with our latest news. Your privacy is one of our priorities and your data will never be passed to a third party.
You can update your account at any time by going to "My account" where you will be asked to enter your email address and password before accessing your information. To close your account and have your data deleted, please send an email requesting this to email@example.com. For more information on how your personal data are handled, please see the "Privacy" area of this website.
"My account" is a private area accessible only by you, using your email address and password. In "My account" you can view your shopping basket, check your order status, update your personal information and subscribe or unsubscribe to our newsletter.
Purchases from store.tretorri.org can only be made by registered users following the on-line buying process. TT Budo International S.r.l. reserves the right to refuse or cancel any order because of incomplete or inconsistent personal data, the risk of non-payment due to previous payment history, or where the product is currently unavailable. When an order has to be cancelled, we try to tell you as soon as possible. However, as orders are taken online, notice of a cancelled order may only occur following a client request for further information.
Buying from store.tretorri.org is simple:
To remove an item from your shopping cart, just click the waste bin icon. The item will be removed from your cart and the total price will be updated automatically.
If you're logged into the website, items will remain in your shopping cart and will be visible every time you enter My Account. Items only disappear from your shopping cart when you remove them or pay for them.
However, if you add items to your shopping cart without logging in, they will only stay in the cart until you leave the website and close your browser. The availability of items left in shopping carts is not guaranteed.
Items bought from store.tretorri.org can be paid for in one of the following ways:
Using a credit card is 100% safe
Credit card transactions are handled by Paypal (www.paypal.com) and are guaranteed 100% safe and secure. Paypal is the world leader in online payments.
We use the following couriers:
In Italy: TNT www.tnt.it
TNT makes deliveries from Monday to Friday. Delivery times may vary.
Please note that the courier will not telephone you in advance of a delivery. It is very important, therefore, to select a delivery address where someone will be available to accept your items and to provide the last name that appears at the door of the delivery address.
Outside Italy: DHL www.dhl.com
DHL makes deliveries from Monday to Friday. Delivery times may vary. If no one is available to take delivery of your items, the courier will leave a note, letting you know when they will return (this practice varies from country to country). The courier will try to deliver twice. After that, the courier will try to contact you. It is very important, therefore, that you provide a telephone number (either fixed or mobile) so that the courier can contact you quickly to arrange delivery. IMPORTANT: please read the section on customs duties and taxes carefully.
Shipping costs are based on the combined weight of all the items ordered and are calculated automatically. Before you pay for your order, we recommend you review these costs.
In Italy: delivery is normally within 48-72 hours (from Monday to Friday) starting 24 hours from the time the order is placed. Delivery delays can sometimes be caused by postal service interruptions or items being temporarily unavailable. If you have not received your items after 5 business days (excluding Saturdays and Sundays), please contact us at firstname.lastname@example.org or telephone us at +39 0733 292128.
Outside Italy: delivery is normally within 5 days (from Monday to Friday) starting 24 hours from the time the order is placed. Delivery delays can sometimes be caused by postal service interruptions or items temporarily not being immediately available. If you have not received your items after 8 business days (excluding Saturdays and Sundays), please contact us at email@example.com or telephone us in Italy at +39 0733 292128.
Items purchased and shipped to an address outside the European Union may be liable to customs duties and additional local taxes. Any additional charges relative to customs clearance are the sole responsibility of the addressee. If the addressee refuses the items or delivery cannot be made for any other reason (for example, the address or telephone number is incorrect, the addressee is repeatedly unavailable to take delivery, etc.), a sum will be retained by us to cover the following costs: "shipping and handling (outbound)" + "shipping and handling (inbound)" + "customs clearance (inbound)". This amount will be debited from the total amount paid for this order. Any remaining amount will be refunded to the buyer. Customs duties and taxes vary by country and are applied when the items arrive in the destination country. For information on customs duty amounts and any taxes, or how items are cleared through customs, you should contact the relevant customs office. See www.agenziadogane.it.
Italian law (art. 5 of Legislative Decree no. 185 of 22 May 1999) establishes that a consumer who is acting as a private purchaser – thus excluding re-sellers and companies - may exercise the right of cancellation and return to the seller, where permitted by the law, and receive a corresponding refund.
Orders can only be cancelled by registered letter, with notification of receipt, within ten working days, to: TT Budo International S.r.l., Via dell'Artigianato 50 62014 Corridonia (MC) Italy. Cancellation may also be communicated, within the same period, by telegram, telex or fax as long as, within 48 hours of this, you also send the letter by registered mail with notification of receipt to the address stated above. A prerequisite of the exercise of your right of cancellation is that purchased items are returned in good condition; all returned items must be wrapped carefully to safeguard them and the original wrapping from any damage, marks, or labels which may be attached.
We are unable to replace or refund items which have been washed or damaged by detergents or additives. Items must be returned to: TT Budo International S.r.l., Via dell'Artigianato 50 62014 Corridonia (MC) Italy. Refunds are made within 30 days, whilst replacements are issued within one week, in each case, only after the item's condition has been established. Delays can sometimes be caused by postal service interruptions. Should you not receive notification from us within the times specified above, please telephone us or send a fax to (Italy) +39 0733 292128. Refunds do not include shipping costs incurred both when the item was sent and when the item is returned. The right of cancellation cannot be exercised for items personalised at the client’s request (for example, with a name or nickname).
The trademarks, logos, and other distinctive marks found on this website belong to their respective owners and their use is prohibited, including their reproduction on other websites, by non-authorised third parties. The content including but not limited to information, programs, software, text, graphics and images found on this website are protected by the rights of the author.
Applicable current law of the Republic of Italy governs all transactions at store.tretorri.org. Any dispute relative to the marketing and sale of items from this website will fall under the jurisdiction of the Court of Macerata, Italy.