I want to buy an item but I don't see my size and/or my colour in the options. What do I do? Unfortunately, if you don't see your size and/or colour in the options, it means that that specific item is temporarily out of stock.
What payment methods do you accept? We accept the following payment methods: Bank (or money) transfer, Credit card (through Paypal) and, only for deliveries made in Italy, Cash On Delivery.
Where can I find your bank details? Our bank details are shown in the purchase process (checkout) and in the order confirmation email. They are also available on the "Help" page.
Can I send you a fax as proof of payment to expedite the processing of my order? Yes. Please fax your proof of payment to: (Italy) +39 0733 292128. We need to see proof of payment before we can start processing your order but we don't actually need to wait until the funds are deposited in our bank account. Proof of payment may also be emailed to us at firstname.lastname@example.org
How much does delivery cost? Costs start from 15.00 euro but the total delivery cost will depend on which country you're sending the item to. In the shopping basket at our website there is an area where you can calculate the expected delivery costs, once you've selected the country you're sending the items to. For more information, please visit the "Help"page.
The delivery address and my invoice address are different. Is this a problem? No. During the purchase process (checkout), you can enter both your delivery address and your invoice address.
Which couriers do you use? Tre Torri has carefully selected the following couriers based on their quality of service, reliability, cost effectiveness and trustworthiness: TNT for deliveries in Italy and DHL for deliveries outside of Italy.
Are deliveries made on Saturdays? No. Deliveries are made from Monday to Friday, excluding public holidays, and usually up to 6pm.
We are real lovers of Judo and we like to share with you our passion.